Common warning signs
Urgent payment requests, secrecy, impersonated government or bank staff, unexpected prizes, investment guarantees and remote-access requests are high-risk signals.
Fraud awareness
Pause before you send.
Money transfers can be difficult to recover after delivery. Only send to people you know and for a purpose you understand.
Protect your account
Never share an MFA code, password, screen access or payment credential. Monexo support will not ask you to move funds to keep them safe.
Before confirming
Verify the recipient through a trusted channel. Review the legal name, destination details, amount and reason before confirmation.
Report concern
If you suspect fraud, stop the transfer if cancellation is still eligible, secure your account and open an urgent support case.